Shipping policy
Shipping Policy
At LayerBuilt, we aim to process and dispatch all orders promptly to ensure a smooth experience for our customers.
Processing Time
All orders are processed within 4 business days from the date of purchase. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing times may be slightly delayed — in such cases, we will notify you by email.
Shipping Methods & Delivery Times
We use reliable courier services to ensure your product arrives safely and on time. Standard delivery times vary depending on your location:
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Metro Areas: 3–5 business days after dispatch
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Regional Areas: 3–8 business days after dispatch
You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and order size.
Delays
While we do our best to meet delivery timelines, unforeseen circumstances such as courier delays, weather conditions, or supply chain disruptions may occasionally impact delivery times. We appreciate your understanding and patience.
If you have any questions or concerns regarding your shipment, please don’t hesitate to contact us at ryan@layerbuilt.com.au.